Connect up to 6 devices and enjoy streaming (supports Netflix) while browsing securely.
- Fast speed
- Unblocks Netflix, BBC iPlayer, and more
- The best user interface of the app
- No-log policy
- Torrenting is allowed
- Affordable price
- Absence of browser extension
- Live chat option is not available 24*7
Private VPN Review 2020: Is It Better Than Others?
PrivateVPN is a big name in the market when it comes to providing the best VPN connection. With hundreds of VPN providers available in the market, it can be quite challenging to look for the best service providers. But to help you ease your task of choosing the best VPN provider, we are here with the PrivateVPN review 2020.
This is a totally unbiased review, so you can look for any advantages or disadvantages associated with the PrivateVPN from this review article.
Before we look into the details of the PrivateVPN, let’s look at the main reasons why we need a VPN connection.
Why do we need a VPN?
If you get a VPN connection, it will allow you to connect to the internet through a secure and encrypted tunnel. This basically means that no one will be able to spy on your devices, even if you are connected to a public network.
Thus, everyone who is concerned about security and restriction on internet access can use a VPN connection. Most journalists and activists with restrictive internet policies can use VPN to connect with the rest of the world and yet get access to content without being forbidden.
The best part about the PrivateVPN services is that it keeps you safe and secure from the prying eyes of government agencies, as well as hackers and spammers.
Since now you know why a VPN connection is essential, let’s know in detail about the PrivateVPN, and can it be the choice, when it comes to choosing the best VPN connection?
There are unlimited strengths associated with the PrivateVPN connection. Instead of calling listing lots of features about itself, the company believes in calling itself a high-performing and straightforward VPN provider.
As per many recommendations and customer reviews, we found that the PrivateVPN includes lots of strengths like No-log policy, support in torrenting and Netflix, best quality security, and one of the most reliable connections.
One of the best qualities of this VPN includes a totally separate server for Netflix. The designated server for Netflix can also help you in getting access to Hulu, BBCiPlayer, Amazon video, and different other channels.
In addition to this, the PrivateVPN providers are also very user-friendly, and they will also provide you different customization features on their app.
The only downside associated with this VPN is that they have a smaller network of server locations, and the killswitch property is only available for windows.
Thus, if you are excited about getting a detailed PrivateVPN review, let’s know each and every detail about the critical features of PrivateVPN.
PrivateVPN: Key Features
One of the biggest strengths of a Private VPN is that it offers one of the best speeds across all its server locations. The speed provided after the VPN connection is reliable enough for continuous streaming, browsing, as well as for gaming purposes. You don’t have to believe these claims made by the company blindly, but we tried to connect the VPN to a server located nearby us, and the download speed reduced just by 7%.
Speed test before connected to VPN
Speed after connected to VPN
We even tried to take a speed test for a server location abroad. The speed we got was pretty good, and we were able to do anything we wanted by using this VPN connection. We watched different international shows that we were not able to get access before using the VPN connection, we even played different games, but we were amazed to see that the PrivateVPN offered smooth and reliable network speed.
The number of server locations is not as impressive as other VPN providers in the market. The VPN provides server location in almost 59 countries, and it is nowhere the highest as compared to the other VPN providers in the market. The company offers more than 7000 individuals. Thus you don’t have to worry about any congestion or slow speed because of the availability of a dense network of servers. If you choose a VPN provider on the basis of the number of server locations they have, you may not like the PrivateVPN. But, if you are looking for a VPN provider with the best speed and greater reliability, the PrivateVPN can be a good choice for you. The services offered by PrivateVPN are located in faraway locations like the USA, UK, Canada, and Australia. The online disappointing point that we picked about this VPN is that they have single server locations in Africa and that too, it is located in South Africa.
The PrivateVPN offers a mix of virtual servers and physical servers. You will be glad to know that the company is quite vocal that they also offer virtual server locations. In addition to this, the company owns some servers, and it also leases some of its servers. But they make sure that the leased servers don’t store any kind of log information or private information about users. Thus, as far as the server location and server services offered by PrivateVPN is concerned, it offers pretty decent services. The services are not as good as those offered by big companies like the NordVPN, but it is good enough for the price you pay.
Custom VPN Apps
PrivateVPN offers custom apps for all kinds of Operating Systems and devices you can think of. The VPN offers the best quality apps for all kinds of platforms, like Windows, Mac, iOS, and Android. For other platforms like Linux, unlimited manual guides are available on the website that can help you set up and install the app. You can use the app on your mobile devices as well. The PrivateVPN offers you an opportunity to connect to six devices at once. Thus, for anyone looking to not only protect their devices but the devices of their family members, getting a PrivateVPN can offer a good choice.
In addition to the custom apps for different types of devices, the PrivateVPN also offers VPN solutions for smart TVs and Amazon Fire Stick.
To protect your gaming consoles or any other devices, you may need to get it connected to a configured router or any other devices that are running with the individual VPN connection like your laptop or desktop.
When it comes to the safety and security of customers as well as their internet activity, PrivateVPN has a lot to offer. Once you log into the VPN and the VPN connection is switched on, it will mask your IP address, and it will also protect your data with strong encryption. This means that your internet connection, as well as your devices, will be completely safe, even if you are in a public network or connection. The PrivateVPN has different features that enable you to have the best connection. Some of the best features include IPv6 leak protection, DNS leak protection, and also kill switch feature. All these security features show that if your VPN connection is lost due to any specific reason, all these features will provide your internet activity and your devices with maximum protection.
Another amazing feature associated with PrivateVPN is that you don’t have to get any additional settings installed before you want the total security. Instead, you will get every security feature enabled right from the time when you get the VPN connection. This means that you don’t have to choose different security features to get maximum protection.
We also try to test for DNS and IP leak, and we found that, when it comes to these types of leaks, the PrivateVPN is totally safe.
PrivateVPN provides you the best kind of encryption facilities by helping you with AES 256-bits encryption. These kinds of encryption are only found with government organizations and military organizations. In addition to the encryption, PrivateVPN also offers different types of other security protocols like OpenVPN with UDP, L2TP, IPsec, and also PPTP.
One of the best features of this VPN platform is that they have one of the best User Interfaces. The app is very uniquely designed, and it offers you an option to go for a basic mode or an advanced mode. For people who are beginners in the field of VPN connection, the Basic mode is perfect. While for advanced users, the advanced mode will work best.
The basic mode of the app will show your connection status, the list of servers, and the option to turn on a stealth VPN mode. Using the basic mode app is a child’s play, and even if you are a beginner in the field of VPN, you won’t face much difficulty.
The advanced mode is perfect for people who like to tune the settings as per their wish. Thus, the PrivateVPN offers great choices and user experience when it comes to the beginners as well as the advanced users.
The app is pretty intuitive, and it offers multiple features that can be used by all kinds of users. Like all other VPN providers in the market, the PrivateVPN team offers a perfect balance between functionality and features.
Today all kinds of businesses are concerned about the best customer services, and thus, PrivateVPN also pays attention to providing the best services to their customers. The VPN provider offers one of the best options when it comes to customer support services. The company offers different modes of customer support services. The options offered by them include chat services and email support services. Although, the live chat services are not available for 24*7, which is a big loophole when compared to their competitors, the email support services work best for many customers. Overall, the company offers good quality Customer support services.
We tried to test the live chat support services offered by the company, and we found that they offer one of the best services. The live support team that helped was very quick and responsive in their approach. The support agent who helped was quite knowledgeable. He answered all our queries patiently and also provided detailed knowledge about any question we asked.
We found that the company offers great customer support services, and we found that they should be appreciated to manage a good customer support team, who are dedicated to providing the best customer support.
In addition to good customer support services, the website also includes lots of information and resources about different VPN subjects on their website. Thus, if you want to get an insight into the VPN connection and its working, all you need to do is to check their website, and you will get plenty of information.
Although the installation and the downloading of the app is an easy task, if you want any additional help, the support staff from PrivateVPN can offer a helping hand through the TeamViewer.
When it comes to price, PrivateVPN comes up with one of the best options and packages. The pricing plans and the value it offers are great. The company also offers different types of deals and discounts at regular intervals. Thus, if you are lucky enough, you can be eligible for different discounts offered by the company. The PrivateVPN company keeps its services simple and easy. Since they don’t go in for lots of details and they don’t want to be a jack of all trades, they offer affordable services.
The prices offered by the company differ only in terms of the duration of the service provided and rest all other features remain the same. Three different versions of pricing plans are available with PrivateVPN. These three options include:
• 1-month plan: $10.95
• 3-months plan: $4.88 (per month)
• 24-months: $1.89 (per month)
All these plans are available with the same feature and unlimited benefits. The prices are pretty affordable, and you can get additional discounts if you purchase the longer duration package.
Different payment methods are provided by PrivateVPN. Thus, you can subscribe to their services by making payment from your Debit card, credit card, PayPal, or even Bitcoins. Thus, you are totally free to make the payment in any mode you want.
If you are not satisfied with all these benefits offered by PrivateVPN, you will be amazed to know that the company also offers a 7-day free trial. Thus, if you are not sure whether you should get a VPN connection or not, all you need to do is to ask their customer services about the 7-day free trial option. All subscriptions that you get from PrivateVPN also come with a 30-day money-back guarantee. Thus, if you are not satisfied with the services offered by PrivateVPN, you can get your money back within 30 days.
Although most VPN companies these days offer all these best options, not all companies offer the free-trial option, which is one of the best features of the PrivateVPN provider.
Q. Does PrivateVPN work with Netflix?
A. Although many companies claim that they will be able to unlock different geo-restricted websites like Netflix, Hulu, BBCiPlayer, and others, the truth is that they don’t fulfill their claims. In other words, a company can unlock the geo-restriction on a particular server, but it is not possible for them to unlock it for other server locations. PrivateVPN provides one of the best services when it comes to streaming sites like Netflix and BBCiplayer.
We tried to test this feature of the PrivateVPN, and we found that in most locations, they were able to unblock the geo-restriction. But, when it comes to locations in countries that have repressive internet policies, it was not providing the best services. Thus, if you are living in the USA or UK, the PrivateVPN will provide you best access to Netflix, but it can be a bit difficult for other locations.
Q. Is PrivateVPN good for torrenting?
A. Many people look for a VPN connection, just because they want unlimited torrenting. If you are one of them, you will be happy to know that PrivateVPN offers one of the best torrenting services. The VPN offers one of the best P2P file-sharing, and it also provides a user-friendly and no-log policy. Thus, you can use Torrent without getting noticed by anyone. The strong privacy and security features of the PrivateVPN will keep you safe from all kinds of spamming, hacking, or prying eyes of any third party.
Q. Does PrivateVPN work in China?
A. Yes, PrivateVPN works well in China. The company provides stealth VPN mode in China. The stealth VPN mode offered by the company makes sure that no one gets to know that you are using a PrivateVPN connection. Many users from China claimed that they found the PrivateVPN to be pretty good as it helped them to get the perfect and best connection, even in a country with regressive internet policy.
Q. Does PrivateVPN offer fast speed?
A. Yes, the PrivateVPN offers one of the best speeds as compared to its competitors. We tried to test the speed ourselves, and we found that after connecting the VPN, the download speed was reduced just by 7%. Thus, when it comes to speed, you can easily use PrivateVPN service providers. No matter whether you stream Netflix or play multiple games online, PrivateVPN will offer you the best speed that will fulfill all your needs.
Q. How good are the customer support services provided by PrivateVPN?
A. When it comes to customer support services, PrivateVPN offers one of the best services. Although the company doesn’t offer 24*7 live chat support services, the support team will help you through the email support mode. The support agents know their job very well, and they will help you in getting all your issues fixed in no time. Thus, no matter if you are facing issues related to configuration or refund policies, the support staff will solve all your issues with maximum patience.
So, after this unbiased PrivateVPN review, the last question is, do we recommend this VPN?
The app can be used by a beginner as well as an advanced level of users easily.
Although the small number of server locations can be a concern for many users, if numerous server locations are not an issue, and you are focussed on speed and reliability, the PrivateVPN can be one of the best VPN options for you.
Thus, we expect a larger number of servers network, and we would also want the company to offer 24*7 live chat options to the customers.
Thus, except for these two loopholes, PrivateVPN is one of the best VPN providers in the market at present, and we like the way it offers the most reliable and efficient services to its clients.
We hope this PrivateVPN review will help you in making the perfect choice when it comes to choosing the best VPN provider.